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Attracting talented people

TMR’s people are the key to our success, both as an organisation, and in delivering the department’s vision. Attracting and maintaining a flexible, highly-skilled workforce is a priority for TMR to position the department as an employer of choice. Combining the department’s employer brand with recruitment, coaching and mentoring plans ensures the department grows the future workforce.

Drive the Journey

TMR’s employer brand continues to communicate what it is like to work in the department to ensure we attract and retain great people with a strong cultural fit to our organisation. The department seeks to attract dedicated employees who share a common value—to drive positive change and to make a difference.

As a diverse and inclusive employer, the department has an active LinkedIn page which promotes current roles, the depth and breadth of work and showcases positive culture and everyday employees.

TMR’s LinkedIn reach grew 37 per cent this year, increasing from 16,000 to almost 22,000 followers supporting TMR in attracting diverse talent.

For more information on how we Drive the Journey

Entry Pathways Review

The department has reviewed its entry pathways framework and programs. Findings of the review identified the opportunity to increase the integration of various components of the framework, with the objective being to strengthen career pathways for early career aspirants. In line with this, the department will commence a second internship program in 2020 with a cohort of 24 interns to support developing a pipeline for technical professionals to meet future business needs. The program will consist of paid work experience during the interns’ final year of university and a 12-month contract following their graduation to further develop their technical skills.

OneTMR Graduate Program

The department onboarded 29 new graduates in 2019, bringing our graduate program total to 45, across 17 disciplines. Each graduate undertakes between two and four rotations across the two-year program.

The initial applicant pool for the 2019 intake was 3185. Accordingly, TMR’s recruitment and selection processes were designed to select a group of diverse and high calibre graduates for roles in both the South East and regional Queensland. The 2019 cohort comprises 17.24 per cent being female, 37.9 per cent from non-English speaking backgrounds and 41.37 per cent of graduates being located in regional areas. 

large group of the 2019 graduate standing outside

TMR’s 2019 graduate cohort being inducted.

OneTMR Induction program

New employees are inducted into the department progress through five blended learning modules.

Modules one to three provide the employee initial information about working in TMR and their responsibilities as an employee. They receive a personally signed welcome letter from the Director-General, induction videos at the service and departmental level, induction handbook as well as a local team and desk inductions.

Module four is the department’s ‘Big Event’ induction half day face-to-face workshop. At this event attendees participate in interactive activities which will further develop their connections with TMR’s culture and values and provides opportunity for attendees to interact with TMR’s leaders.

Module five, ‘Down the Track’ is an evaluation of the employee’s induction journey and allows the employee time to reflect on personal performance and development opportunities.

Leadership development

The department invests in capabilities required to serve the current and emerging needs of the government. During the year, TMR offered a range of corporate programs to support ongoing leadership development.

The leadership programs focused on developing agile, dynamic and flexible leaders and are available to team leaders, program leaders and executives. Key programs include the Emerging Leaders Program, Public Sector Management Program, Leadership through Coaching and our blended learning program for middle management—Passport 2 Leadership (P2L) program. The programs are developed and delivered by trusted external partners and give leaders the latest knowledge and skills to enable their development.

The P2L program continues to be very successful, with the eighth cohort commencing in January 2019. Over 150 middle managers have participated in this program since its inception. The program provides targeted development through a blended learning approach—modular and interactive. P2L utilises the Public Service Commission’s People Matters program as core content.

TMR continues to support leadership development not just through formal training but also through coaching, mentoring and on-the-job learning opportunities such as special projects and relieving in more senior roles. The introduction of the new Public Service Commission’s leadership framework, Leadership Competencies for Queensland and the Lead4QLD leadership capability assessment and development tool will assist TMR in providing employees with personalised insights into their leadership strengths and development areas.

OneTMR Mentoring program

The OneTMR Mentoring Program is now in its sixth year. The program is focused on providing participants with the opportunity to build relationships and cross collaborate within the department, create new networks and break down workplace barriers, making OneTMR a reality for 2019 the mentoring program has 33 matched pairs. 

Being a mentor is exceptionally rewarding. By sharing your insights and experiences (both good and bad), you are contributing to your mentee’s growth and development. I’ve really enjoyed helping my mentee solve tricky problems, and to hear the results.
Suzanne Rose (Executive Director), Passenger Transport Integration and a past mentor from our 2017 and 2018 programs commented on her experience as a mentor

Celebrating the department’s talented staff

Person/project Award name Region/Area Organisation/event
TMR Most Outstanding Company in Gender Diversity TMR Engineers Australia
Sandra Slater ICT Outstanding Award—recognised for her contribution to the ICT industry and her dedication to gender diversity in technical professions Carseldine, Corporate 2018 Women in Technology Awards
Erin van der Veer ICT Rising Star Award for her significant achievements over her career with TMR, as well as the innovative approach Carseldine, Corporate 2018 Women in Technology Awards
Amanda Winslett Finalist in the category of ICT Rising Star Carseldine, Corporate 2018 Women in Technology Awards
Neil Scales Finalist for Customer Service Executive of the Year TMR Customer Service Institute of Australia's, Australian Service Excellence Awards
Transport Talk Finalist for Project of the Year - Service Innovation TMR Customer Service Institute of Australia's, Australian Service Excellence Awards
GC2018 Transport Coordination Centre Winner, Performance—for cultivating a high- performing and professional workforce TMR The 2018 Premier's Awards for Excellence
Maintenance dredging: fostering ecologically sustainable port activities Highly Commended, Sustainability—for fostering a culture of sustainability TMR The 2018 Premier's Awards for Excellence
Hailo Finalist, Innovation. TMR The 2018 Premier's Awards for Excellence
Hold the Red: traffic control system Highly Commended, Innovation—for inspiring innovation and efficiency through leading by example TMR The 2018 Premier's Awards for Excellence
Neil Scales 2018 Transport and Logistics Executive of the Year TMR The CEO Magazine's 2018 Executive of the Year Awards
Torres Strait Marine Safety Program Winner of Safety Award Cairns, Maritime Safety Queensland Queensland Seafood Industry Awards
Philip Dunkley Award winner Wide Bay, RoadTek Australia Day Achievement Awards
Jason Dallinger Award winner Toowoomba, RoadTek Australia Day Achievement Awards
Brenda Mundt Award winner Yeppoon, Customer Services Branch Australia Day Achievement Awards
Katrina Gorton Highly commended Brisbane, Finance and Procurement Australia Day Achievement Awards
Adam Garvin Highly commended Toowoomba, Program, Delivery and Operations Australia Day Achievement Awards
Marcus Hill Highly commended Innisfail, Customer Services Branch Australia Day Achievement Awards
Mary Weaver Meritorious list with a Public Service Medal for outstanding public service through a range of executive service support roles in Queensland. Brisbane, Cabinet Legislation and Liaison Office Australia Day 2019 Honours List
Tanya Pennell Finalist in Outstanding ICT Technical Innovation category for her work driving the complete technical transformation of SCR's legacy and aging critical Intelligent Traffic Systems (ITS) infrastructure in the lead up to the 2018 Gold Coast Commonwealth Games Nerang, Program, Delivery and Operations Cisco Women in IT awards
TMR Police Exemplary Conduct Medals and Commonwealth Games Citations. TMR's contributions to Games Security acknowledged. Police Commissioner Ian Stewart presented a Citation to the Director General. TMR Queensland Police Service
GC2018 Travel Demand Management National Winner - Integrated Marketing Communications - Get Set for the Games Queensland Winner - Public Sector Marketing - Get Set for the Games South Coast, TransLink Australian Marketing Institute 2018 Marketing Excellence Awards
 Successfully integrating and leveraging off multiple ITS technologies to perform real-time performance metrics and analytics for the Commonwealth Games. Winner - ITS Australia (Government Award)  TMR  ITS Australia 
TransLink Marketing  Queensland Winner and National Finalist  Brisbane, TransLink  2018 PRIA Golden Target Awards 
Annual Report team
Gold medal Finalist in Governance  Brisbane, Corporate
Australasian Reporting Awards 
Kim Vains  Becker Rosier Engineers Structural Excellence Prize  Mackay, Infrastructure Management and Delivery
Central Queensland University 

Director-General Neil Scales, Deputy Director-General (CSSR) Mike Stapleton and Deputy Director-General (Corporate) Tracy O’Bryan with the award recipients at the Australia Day Awards.

Director-General Neil Scales, Deputy Director-General (CSSR) Mike Stapleton and Deputy Director-General (Corporate) Tracy O’Bryan with the award recipients at the Australia Day Awards.