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Engaging with industry

Stakeholder engagement continues to be an integral role for the department to understand and best meet customers’ needs and deliver liveable regions and active cities. Therefore, engagement with customers, community and business stakeholders is a key priority for TMR. Engagement activities facilitate a gathering of diverse perspectives that can contribute to developing innovative and collaborative solutions.

QTRIP industry briefings

During August 2018, TMR hosted the annual statewide and regional industry briefings in Brisbane and Mackay, focusing on the Queensland Transport and Roads Investment Program 2018–19 to 2021–22 (QTRIP).

Each event provided industry partners with a detailed insight into the projects to be released to market during the 2018–19 financial year, as well as an overview of QTRIP, regional priorities, contract types, procurement processes and the Transport System Planning Program. In addition, targeted sessions were also held covering topics including asphalt, bitumen and quarry materials, Indigenous and small business, and heavy vehicles.

These events offered a unique opportunity for the department to present its statewide program directly to key stakeholders, strengthening the ongoing partnerships with industry and local businesses. Survey results from attendees showed a positive response rate to the events, with 53 per cent of participants extremely satisfied with the events, and 86 per cent of attendees being extremely or somewhat likely to attend in the future.

‘Loved hearing from all the Regional Directors and putting names to faces. Loved the address from Neil Scales - he shared some valuable information. Was great to get a better understanding of what is planned and what TMR is looking for from suppliers.’
‘Always no substitute in hearing first-hand about TMR’s program of works, key objectives and priorities.’
Feedback given by attendees at the QTRIP Industry briefings

Transport Talk connects Queenslanders with TMR

Throughout the 2018–19 financial year, TMR continued to grow and engage with the department’s online customer community through our online research platform, Transport Talk.

With over 2640 members from across the state, the Transport Talk community enables our customers to share their thoughts, ideas and insights on transport-related topics.

Customers can engage with TMR through online surveys and discussion groups that help us to shape the direction of Queensland’s transport future.

In 2018–19, Transport Talk sought customer feedback on a range of TMR products, services and initiatives, some of which included:

  • the Demand Responsive Transport Project
  • the Heavy Vehicle Registration Assessment Scheme
  • the Queensland Driver Licence Smartcard Design Program.

Transport Talk is a whole-of-TMR initiative that supports the department to better understand and connect with Queenslanders. It allows us to improve our products and services by integrating the voice of our customers into everything we do.

For more information on Transport Talk

Heavy Vehicle regulation reduction

As part of TMR’s ongoing activities to reduce permit burden on heavy vehicle operators and increase freight productivity and efficiency, TMR and the National Heavy Vehicle Regulator worked collaboratively during 2018 to develop a National Notice that allows 30 Performance Based Standards approved A-Doubles to operate between Toowoomba and the Port of Brisbane via the Warrego Highway, Logan and Gateway Motorways up to Concessional Mass Limits masses.

The new National Notice came into effect on 9 October 2018 and provides significant administrative and permit cost savings as well as providing business certainty through operation under a five-year National Notice, rather than a 12-month permit.

Truckie Toolbox talks

In a commitment to helping the heavy vehicle industry to meet their road safety obligations, TMR regularly hosts educational Truckie Toolbox Talk sessions around the state. These events provide the opportunity for truck drivers and operators to speak openly with transport inspectors on a wide range of industry topics from regulations and accreditations to permits, mass limits, fatigue management and more.

Eight truckie toolbox talks were held last year at locations including Port of Brisbane, Maryborough, Gladfield, Millmerran, Coomera, Greenacres, Townsville and Cairns. This was the first year a truckie toolbox talk was held on the Gold Coast and was well received by industry.

Since the first talk in 2015, the program has generated interest across Queensland with increased attendance numbers and positive feedback from the heavy vehicle industry continuing to rise.

TMR’s Road Safety Officers also regularly attend these events to help other road users who stop-in with questions about vehicle safety, general load restraints and towing with caravans.

2018 Engineering Technology Forum

Through major events, such as the delivery of TMR’s 21st Engineering Technology Forum, TMR is keeping ahead of emerging technology and looking for opportunities to partner with industry and learn from each other, while exploring and developing innovative ideas. TMR experts took this opportunity to share their knowledge by presenting alongside industry.

Over 400 TMR and industry specialists attended the 2018 Engineering Technology Forum held from 18–20 September 2018 which explored emerging and existing technologies, innovation and their application to transport infrastructure.

This year’s theme, ‘Transport for the future’, covered a range of topics, including transformative technologies, global trends and future opportunities. It brought together departmental specialists, engineering researchers, practitioners and industry from a range of disciplines. The forum saw delegates attending 84 presentations across 31 sessions offering a program of innovative and interactive presentations designed to ignite discussion and build networks.

Deputy Director General of Infrastructure Management and Delivery Amanda Yeates, standing in front of a podium at a forum

Amanda Yeates, Deputy Director-General (IMD) speaking at the 2018 Engineer Technology Forum in Brisbane.

Engineers Australia sponsorship

Since 2007 (except for 2012), we have been sponsoring Engineers Australia (EA) as a Principal Partner. Partnering with Engineers Australia (the peak representation body of engineers in Queensland) provides the department with the opportunity to influence the engineering profession. As part of our benefits TMR has access to professional engineers throughout Queensland, allowing us to drive greater collaboration and problem-solving opportunities with industry. The sponsorship relationship has seen TMR and EA collaborate on innovation challenges, women in engineering initiatives, industry panel discussion sessions and regional engagement programs.

Australasia Bus and Coach Conference sponsorship

For the second year, we have partnered with the Bus Industry Confederation (BIC) to sponsor the Australasia Bus and Coach Conference. The initiative was the first joint (Australia and New Zealand) bus and coach industry conference with the theme ‘Moving People – Century 21’. Sponsoring the conference increased the department’s visibility with BIC members, demonstrating the department is supportive of the Australian bus industry and improved relationships between government and industry partners and stakeholders.