Strategic opportunities and challenges
New emerging technologies and commercial models that respond to customer demands, such as shared transport services have the potential to profoundly benefit Queensland’s transport system and its customers. However, these developments present challenges that will test TMR’s ability to satisfy customer needs and expectations, now and into the future. In order to meet our customers’ needs it is essential that TMR plans for these challenges and is strategically positioned to overcome them.
Addressing and adapting to climate change
One such challenge is climate change. Increases in severe weather events and greenhouse gas emissions pose risks to Queensland’s community, economy and environment. As a major contributor of emissions, the transport sector can play a vital role in mitigating some of these effects. Emerging alternative fuel technologies, such as electric vehicles and hydrogen fuel cell vehicles, present an opportunity to significantly reduce transport emissions. TMR is also investigating other opportunities to reduce emissions from Queensland’s transport sector as part of the government’s commitment to reach zero net emissions by 2050.
Planning for population growth
Queensland’s population is growing faster than most other states and territories and much of this growth is concentrated within the urban south east corner. Population directly impacts on transport demand – more people means more passenger trips on the network for work, leisure and other activities, while demand for freight services also increases due to increased demand for goods and services. Planning for population growth is critical in ensuring good transport outcomes over the long term.
Responding to technological change
The increasing pace of technological change affects the delivery of transport services, the issue of digital technology enabled by cloud technology, big data and its analysis, present significant opportunities for customer centric transport services. The advancement of affordable battery technology leading to increased adoption of electric vehicle technology, the development in automated and connected vehicles and smart motorway technologies to maximise and control traffic flows, also present challenges and opportunities for management of transport networks.
Increasing social media use and online connection is changing customer expectations about transport and increasingly challenging TMR’s ability to satisfy their needs. TMR has begun investigating and trialling on-demand transport models, that enable customers to access shared transport when and where they want, rather than relying on fixed routes and schedules. The responsiveness and flexibility of these service models are consistent with the current customer expectation for more choice and personalization of services. The lower relative cost of on-demand services, compared to traditional timetabled services, also has the potential to offer more convenient and affordable transport for all Queenslanders.
TMR is also modernising its registration and licensing system to make it easier for our customers to comply with, make our customers’ experience simpler and make our services more accessible. One of the first initiatives is to create a Digital Licence App, allowing customers to securely house their government-issued credentials—such as a driver licence and proof of age card—digitally.
Transport for the future
The concept of ‘Mobility as a Service’ is driving the developments in our transport future. The emergence of new technologies has the potential to make the transport system safer, cheaper, more efficient, sustainable and responsive
to demand. While customers expect us to keep pace with technology developments, we have ultimate responsibility for the safety of those accessing our network. Advances in automated vehicle (AV) and cooperative intelligent transport system technologies have the potential to significantly improve the safety of journeys in Queensland. TMR is currently conducting AV scenario modelling and trialling cooperative and highly automated vehicle technologies.
Findings from these initiatives will assist TMR in better understanding the implications of these new technologies for both infrastructure and customers so that the community can access their safety and efficiency benefits sooner.
The year ahead
Key programs commencing or continuing in 2019–20 and beyond include:
- continuing development of key strategies to provide direction for a single integrated transport network including the Queensland Transport Strategy, Queensland Transport Roads Investment Program (QTRIP) and Regional Transport Plans
- planning an increased maintenance, preservation and operations program of the existing transport network
- implementing of the Queensland Freight Strategy – Advancing Freight in Queensland
- developing the Queensland Freight Access Framework and Queensland Freight Action Plan
- continuing to work with local government’s Regional Roads and Transport Groups across Queensland
- continuing affiliation with National Assets Centre of Excellence to identify innovative treatments to extend life of infrastructure assets across the state
- securing Australian Government funding to progress delivery of improvement priorities on the Bruce Highway Upgrade Program
- continuing the delivery of transport infrastructure under the 2019–20 to 2022–23 QTRIP
- continue construction of the $812.9 million Bruce Highway six lane upgrade between Caloundra Road and Sunshine Motorway
- continuing the delivery of the $550.8 million North Coast Line – Beerburrum to Nambour rail project
- continuing construction of the $514.3 million Haughton River Floodplain project, north of Ayr on the Bruce Highway
- continuing the delivery of the $497.4 million Mackay Ring Road – Stage 1
- commencing construction of the $481 million Cairns Southern Access Corridor – Stage 3: Edmonton to Gordonvale
- continuing delivery of the M1 Pacific Motorway upgrades, including:
- the $197.5 million Mudgeeraba to Varsity Lakes
- the $195.3 million M1, M3 Gateway merges upgrades
- continuing reconstruction works through the NDRRA and DRFA
- continuing the delivery of Stages 2, 3 and 4 of the $17.2 million North Brisbane Bikeway
- continuing the delivery of the $63.6 million of widening the Warrego Highway between Dalby and Mile
- continuing the delivery of the Marine Infrastructure Program
- improving road safety through delivery of initiatives in the Queensland Road Safety Action Plan 2017–19 such as encouraging safer road use and getting people into safer vehicles
- delivering of safety treatments through the Targeted Road Safety Program
- high risk route actions
- flashing school zone signs
- discrete site treatments
- township entry treatment
- other targets safety interventions.
- continuing to invest in innovative safety treatments including intelligent transport systems
- contributing to the environmentally stable development and planning of Queensland waterways through the implementation of the Reef 2050 Plan
- continuing removal of derelict vessels in Queensland waterways
- continuing to educate recreational mariners and increase awareness of their responsibilities
- continuing to refine and invest in online services
- utilising customer research and insight activities to understand the voice of the customer and implement improvements from findings
- continuing work to deliver an upgraded public transport ticketing system
- implementing actions within the Disability Action Plan 2018–2022 such as:
- upgrade existing and provide new, accessible passenger transport infrastructure
- providing passenger transport concessions
- commencing the roll-out of the accessibility modifications to the next generation rollingstock trains
- continuing the Local Fare Scheme in Far North Queensland to assist with affordable air travel to remote areas
- commencing the fare evasion project
- continuing to deliver the new generation bus contracts for regional Queensland
- continuing to deliver the Transport Infrastructure Development Scheme (TIDS) grants program.